BACKGROUND

Protecting your privacy is our priority. Understanding our privacy policy will make you understand our privacy protection proceedings. By visiting this page, you accept the practice described herein.

For the purpose of providing services, Worldwide Holidays needs to collect your personal information, including not limited to name, age, gender, age, passport details, telephone numbers, email address payment details including but not limited to credit card numbers, card holders, expire dates and security numbers; and pass such information to service providers like airlines hoteliers, car rental companies and tour operators. We cannot make bookings without such information.

WHAT INFORMATION WE COLLECT

We need to collect personal information identifying you, including your name, gender, age, telephone number, social media ID, email address, passport number etc. We need to collect you payment information, including but not limited to credit card number, card holder details, card expire date, and security numbers, or any other form of information in relation to payment.

HOW DO WE COLLECT YOUR INFORMATION

We will collect information directly from you when you deal with us suing telephone, social media, email or other tools. We may also collect information about you when you purchase or make enquiries about travel arrangements, or when you enter a competition or register for promotions, when you subscribe to receive marketing materials from us, or when you complete a survey or provide us with feedbacks. If you are making a booking for someone else, make sure you are consented and authorised to use such information and you consented us to collect such information and disclose in accordance with this policy.

You understand that the information we collect will be passed to service providers to enable a successful purchase of a certain product. As an agent, all bookings are made on your behalf subject to the terms and conditions including Privacy Policy.

Accordingly you consent us to pass the collected information and disclose to service providers, e.g. airlines.

We automatically collect information about your computer when you visit this website including IP address, referring website or referring agents.

We act as agent for many travel service providers, and each supplier has its own Privacy Policy regarding how to use and disclose your personal information. Further information, please visit the service provider's website or contact them for their privacy policy.

HOW DO WE USE AND DISCLOSE YOUR PERSONAL INFORMATION

The purpose for us to collect your personal information is generally to provide you with travel services, and/or to assist you with your bookings for travel or related services. We may also use your personal information for the following purposes,

  • to identify fraud and error;

  • for our internal accounting and reporting;

  • to conduct market researches;

  • to improve our services;

  • to facilitate you for participation in loyalty programs;

  • for marketing and promotions;

and where permitted by law, we may use your personal information to send you targeted marketing activities with our products and services, unless you have opted not to receive such information. We may use your personal information to send you electronic marketing materials, e.g. newsletters, should you opted to subscribe to receive them. You can choose to unsubscribe from receiving newsletters following the unsubscribe prompt in your email or any other form of electronic marketing materials.

DISCLOSING PERSONAL INFRMATION TO THIRD PARTY?

We will not disclose your personal information to third parties besides the following,

  • Service providers, e.g. airlines

  • distributors of marketing materials

  • external business advisers, e.g. lawyers, accountants, auditors and recruit agents

  • our related entities and brands

  • Customs and immigration officers

  • Government agencies and public security authorities

  • enforcement agencies including to protect from fraud or for public security purposes.

SOCIAL MEDIA INTEGRATIONS

Our website and mobile applications may use social media features and widgets. These are provided and operated by third party companies and either hosted by third party or hosted on our website or mobiles applications. SM features may collect your information, your IP address, and may set cookies to enable SM features to function properly.

Your interaction with these SM features are governed by privacy policy of the third party company, please refer to their privacy policies.

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